9 April-June 2020narrow down the list to Machine Learning and Mixed-Reality, because both trends are focused on making people more productive and allowing them to achieve significantly better outcomes. The importance of these two trends is centered within the ability to stretch performance of our workforce through technology. The efficiency promise is an added element, but I am more focused on enabling an increasing portion of our workforce to operate at an "expert" level, by providing them the best-in-class advisory tools. Machine learning and mixed-reality technologies present an opportunity to engage the end-user in a unique way, whether we are talking about a factory-line worker or a sales person in the field that is looking to have an advantage over the competition.IT Operating Model: A Recap of the last Five YearsAt GE, we have embarked on a journey that will fundamentally change IT as we know it. The IT business function is evolving to become Digital Technology (IT to DT). We are focused on driving successful business outcomes and accelerating GE's digital industrial journey. We are going from the "back-office order-taker" mindset to key drivers of business productivity. Working closely with GE's Global CIO, Jim Fowler, and the broader council of GE business CIOs, we are shifting our operating structure from one of business-dedicated IT organizations to one that will be more of a hybrid structure. We have defined horizontals that will cut across all of GE and will help us maximize both efficiency and productivity in everything we do. We will define technology blueprints for each horizontal and then align all of our businesses to those blueprints and strategic set of products. The creation of the new Digital Technology business function supports GE's transformation into a true digital industrial leader; one that delivers internally to GE, our customers, and the world through our Predix platform. Technology mega-trends need to be recognized for their disruptive power and should guide the amount of change they can drive into the business
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