Anupam leads Digital Technology at Oshkosh Corporation, driving digital transformation to increase sales and operating income for the four global business units of the company. His responsibilities include Industry 4.0 implementation, data science and analytics, infrastructure services, cybersecurity, software development, and enterprise business systems management.
Please elaborate on the transformation journey of Oshkosh Corporation in the manufacturing tech space and your role in spearheading it?
A few years ago, Oshkosh Corporation, a global industrial manufacturing company with facilities in the U.S., Europe, Mexico, Brazil, and China, embarked on a digital transformation journey. The company operates through four different business segments, manufacturing market leading specialty wheeled vehicles including military vehicles, fire apparatuses, construction lift equipment, refuse collection vehicles, and concrete mixers. As the senior vice president and CIO, my role is to spearhead our transformation journey involving all aspects of information and digital technology. First and foremost, this includes proactive management of the components that allow us to run our businesses efficiently and effectively, including global infrastructure, cybersecurity and our portfolio of business applications. However, it also includes identifying and building capabilities in emerging technology, which allows us to grow and transform our businesses such as advanced analytics, digital manufacturing, and intelligent automation.
Before introducing any new business-facing capabilities, we put a disciplined focus on enhancing our core technology. It was our goal to deliver a superior foundation of technology products at optimized costs. To accomplish this goal, we executed transformational initiatives in desktop, network, voice, and the service desk. These initiatives included migrating to cloud, leveraging chatbots and AI to create an intelligent service desk, and application to application connectivity. As a result, we enhanced credibility with our business partners and enabled self-funding opportunities to establish new capabilities.
The first step in our digital transformation journey was to begin leveraging data as a highly valued business asset by building a data science practice. Through advanced analytics, we continue to transform data from raw material into fuel to boost business decision-making. We are developing predictive and prescriptive models to augment business opportunities in sales, aftermarket, and supply chain processes. This is leading to enhanced financial performance at both the top and bottom lines.